May 23, 2023

Process redesign to enable analytical opportunities in a digital supply chain transformation

A roadmap to support the change and provide guidance to the company.

Process redesign to enable analytical opportunities in a digital supply chain transformation

At a glance

Challenge

Faced with rapid growth, a pharmaceutical wholesale company sought to embrace digital transformation by mapping, analyzing, and reforming its processes to enhance analytical capabilities. The goal was to assess existing processes, identify improvement opportunities, and create a roadmap for sustainable transformation. The diagnostic covered all supply chain functions, including procurement, internal logistics, distribution, and sales, ensuring a comprehensive approach to operational enhancement.

Solution

The project mapped the company’s current processes (AS-IS), identified opportunities through analysis and benchmarking, and defined a future state (TO-BE). Key recommendations included new roles, a warehouse management system, ERP adaptations, and KPIs to drive and monitor improvements.

Results

The project delivered:

  1. Mapped TO-BE processes.
  2. A classification of major opportunities by potential and implementation complexity.
  3. A roadmap to guide transformation.

This hybrid approach, blending business insight and analytics, equips the company to innovate and adapt to Supply Chain 4.0.

Challenge

Faced with rapid growth, a pharmaceutical wholesale company sought to embrace digital transformation by mapping, analyzing, and reforming its processes to enhance analytical capabilities. The goal was to assess existing processes, identify improvement opportunities, and create a roadmap for sustainable transformation. The diagnostic covered all supply chain functions, including procurement, internal logistics, distribution, and sales, ensuring a comprehensive approach to operational enhancement.

Approach

Solution

The project mapped the company’s current processes (AS-IS), identified opportunities through analysis and benchmarking, and defined a future state (TO-BE). Key recommendations included new roles, a warehouse management system, ERP adaptations, and KPIs to drive and monitor improvements.

Results

The project delivered:

  1. Mapped TO-BE processes.
  2. A classification of major opportunities by potential and implementation complexity.
  3. A roadmap to guide transformation.

This hybrid approach, blending business insight and analytics, equips the company to innovate and adapt to Supply Chain 4.0.

Our
AI-generated
summary

Our AI-generated summary

Our AI-generated summary

Moreover, in an era of technological revolution and real-time data, the digital transformation of the processes is the key to a sustainable evolution.

Therefore, our client, a pharmaceutical wholesale company, facing rapid growth, aimed to map, analyze, and reform its processes to leverage its analytical potential.

Our AI-generated summary

Our AI-generated summary

All the supply chain functions were diagnosed, from procurement to internal logistic operations, distribution, and sales.

The methodological approach started with the first phase of macroprocesses characterization and processes mapping. As a result, all the past practices of the company were depicted, and a AS-IS situation was defined.

After this structuration, a brainstorming, data analysis, and benchmarking phase was conducted to unveil the existing potential. Consequently, a TO-BE situation was devised with a future vision for the processes of the company.

Besides changes in the processes, we proposed alterations among data structure, systems, and people. All the processes transformation would be supported by new responsibilities, the adoption of a new warehouse management system, the adaptation of the existing enterprise resource planning, and the monitoring of a set of key performance indicators.

The aforementioned changes were materialized in three deliverables:

  1. We mapped the TO-BE processes.
  2. All the major opportunities were classified according to their potential and implementation level of difficulty.
  3. A roadmap was presented to support the change and provide guidance to the company.

In the end, a hybrid approach combining business sense with analytical expertise provides the company with the vision to disrupt its business model and be prepared for the new era of supply chain 4.0.

The main goal was to assess the implemented processes, identify the main opportunities for improvement, and develop a roadmap for an attainable and sustainable transformation.

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