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Customer & Sales

Sales Performance

Align sales behavior with strategic growth priorities and execution excellence

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How

SHAiPE: the LTPlabs framework

  1. Set the Decision

    • Define the performance objective

      revenue growth, margin improvement, strategic product push

    • Set the decision scope

      territory, account portfolio, sales rep, channel

    • Define the planning horizon

      short-term targets, mid-term planning

  2. Highlight what matters

    • Define incentive structures and KPIs aligned with strategy

      margin, mix, growth

    • Design sales coverage and territory models

    • Establish sales planning logic

      account prioritization, visit frequency, workload distribution

    • Ensure alignment between targets, incentives, and capacity constraints

  3. Augment with AI

    • Combine customer value, opportunity potential, and pipeline data

    • Predict conversion likelihood, deal value, and effort required

    • Optimize sales resource allocation across accounts, territories, and opportunities

    • Provide AI-driven recommendations

      which accounts to prioritize which actions to take how to allocate time and effort

    • Power a sales assistant that supports reps with real-time guidance

  4. Prototype your solution

    • Pilot new incentive structures and measure behavioral impact

    • Test territory and account allocation changes

    • Validate productivity gains from AI-assisted guidance

  5. Expand to scale

    • Integrate sales planning and performance tools with CRM

    • Train sales teams and managers on new prioritization and incentive logic

    • Establish governance for target setting, incentive updates and performance monitoring

Nutshell

What this means for your business

1%3%

sales increase

10%25%

improvement in sales productivity and efficiency

  • Stronger alignment between sales behavior and strategic priorities

  • Better allocation of sales effort toward high-value opportunities

  • More consistent performance across sales representatives, teams and territories

Insights

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